Shipping policy

RT Rangehood Filter Store – Shipping Policy

Thank you for shopping with RT Rangehood Filter Store! We are committed to providing fast, reliable shipping to ensure you receive your rangehood filters promptly. Please review our shipping policy for details on processing times, delivery options, and more.

1. Order Processing

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Once your order is placed, you will receive a confirmation email with your order details. When your order ships, you will receive a shipping confirmation with tracking information.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over $[insert amount].

Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or weather conditions.

3. Shipping Locations

We currently ship to addresses within [Country, Australia], including P.O. boxes.

At this time, we offer international shipping. 

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website or directly from your Shopify order page.

5. Shipping Issues

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your order is lost or significantly delayed, please contact us at [your contact email]. We will work with the carrier to resolve the issue as quickly as possible.

If your package arrives damaged, please contact us immediately with photos of the damaged product and packaging. We will arrange a replacement or refund.

6. Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. These charges are not included in the shipping fees and vary by country.

7. Contact Us

If you have any questions about our shipping policy, feel free to contact us at:

Email: info@rtrangehoodfilter.com

Phone: +61 0450182016

Business Hours: 8am-6pm Monday-Sunday